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Cloud IT Data Management Solutions To Assist Customers In Meeting Change And Challenges

In a world of shifting and evolving technologies keeping ahead of the technology curve while simultaneously staying on top of customers’ needs is paramount.

Citrus Consulting utilises our data management solutions to assist our customers in meeting changing demands, complex challenges and even pivoting to a different direction. Our attentive team of experts listen to our customer needs and has the knowledge and skills to question, challenge and develop new data systems, strategies and solutions.

Citrus’ In Our Hands Platform as a Service (PaaS)

Fully Managed Solutions Across Government-Approved NZ Data Centres or On-Site Options.

  • Citrus' PaaS is a fully managed platform designed to meet unique business needs by seamlessly integrating on-premise, data centres, Citrus' secure sites, and major public clouds. Built on NetApp’s Data Fabric, it ensures complete data protection, flexibility, and eliminates isolated infrastructure. It offers both interim and long-term solutions to support your business without the need for heavy Capex investment.

  • In today’s fast-changing IT world, CIOs feel the pressure to go “Cloud First.” But that’s not always practical, secure, or cost-effective—especially for critical applications that need reliable on-premises access.

    High-workload cloud apps running 24/7 can get pricey, making on-premises or private data centers a smarter choice for many. CIOs now seek managed services—simple “Black Box” solutions—to handle infrastructure, so teams can focus on business, not tech headaches. Staying flexible is key in a landscape that’s changing faster than ever.

  • At Citrus Consulting, we’ve designed our PaaS to simplify your data management, blending on-premises and cloud environments through NetApp’s Data Fabric. Hosted on your site or data centre, our fully managed solution takes the hassle out of infrastructure so you can focus on what matters most to your business.

  • Citrus offers seamless on-premises PaaS solutions that integrate with your data centre, our Citrus sites, and major public clouds, ensuring full data protection and avoiding isolated systems.

    Options include:

    1. Managed Monthly PaaS: Ideal for organizations with aging equipment, no Cloud First plan, or limited Capex, this interim solution keeps operations running while showcasing Citrus’s flexibility.

    2. Fully Managed Long-Term Solution: A Capex-free “Black Box” option where Citrus manages and protects your data platform, letting your IT team focus on business-critical applications.

Managed Services

Customizable 4-Tier Support Tailored to Fit Your Unique Environment

  • Citrus' Managed Services offer proactive support to ensure your IT infrastructure is secure, reliable, and scalable. The services are structured into different tiers, ranging from basic monitoring to comprehensive 24/7 management. Our approach integrates monitoring, issue tracking, system updates, and customized support based on your needs.

  • We use proactive monitoring, regular health checks, and backup verification to maintain secure and highly available systems, ensuring your infrastructure runs smoothly.

  • Yes, we offer customizable support packages, from basic monitoring to comprehensive 24/7 management, based on your organization’s unique requirements.

  • We ensure regular system upgrades, including OS and firmware updates, and offers scheduled maintenance to keep your infrastructure aligned with the latest technology standards.

Data Management

Citrus Consulting understands the importance of Hybrid Cloud Data Management

  • Data management with Citrus involves efficiently storing, protecting, and ensuring compliance with your data. Our services help customers reduce IT costs while safeguarding data in secure, government-approved Tier 3A+ data centres. Through hybrid cloud data management, Citrus ensures both cost-effectiveness and complete protection for your business systems, applications, and data.

  • Citrus offers secure, flexible cloud solutions including Cloud Services, Customer Site PaaS/IaaS, Customer Purchased Systems, and Hybrid Cloud Data Management. Our services ensure your data is stored in cost-effective ways while allowing seamless, secure movement between environments with minimal disruption.

  • Citrus utilizes proven replication technologies and includes features like Governance, Risk, and Compliance management, data sense, WORM compliance, and cloud insights. These tools help ensure your data remains secure, compliant, and optimized across public and private cloud environments.

  • Citrus provides business continuity solutions, ensuring your applications and data are always available and recoverable. We also offer Cyber Resiliency as a Service to prevent, detect, and recover from cyber threats, maintaining the security and accessibility of your digital workplace.

Data Security

Fully Managed Solutions Across Government-Approved NZ Data Centres and On-Site Options.

  • Citrus protects your business from threats by constantly monitoring the data for unusual activity or vulnerabilities, ensuring continuous control, monitoring, and protection to prevent costly data breaches and losses.

    To ensure the security of your data, we use four key strategies:

    • Data Confidentiality strategy

    • Checked Access Controllability

    • Monitoring Data Integrity

    • At rest and in flight encryption

  • Citrus delivers expert data security, ensuring your sensitive information is stored securely and accessible only to authorized users, while enabling safe sharing and use, backed by our deep expertise in cloud and data management.

  • Citrus enforces strict access control, double-checking only authorized parties can access specific data. This prevents unauthorized access and protects your business from potential data leaks, keeping sensitive information secure in shared environments.

  • Data integrity refers to the accuracy, consistency, and reliability of your data. Citrus monitors your data’s movement, access, and management, ensuring nothing happens to it without your knowledge and preventing unauthorized activity to keep your business secure.

  • Citrus utilizes encryption, including NetApp’s ONTAP Data Security, to safeguard your data both at rest and in transit. Our flexible encryption and key management solutions ensure your sensitive data is fully protected across hybrid cloud environments.

Office 365 Backup

Office 365 backup software on a subscription or SaaS model, providing flexible, secure data protection with local support.

  • Citrus' Office 365 backup solution, powered by Veeam, securely backs up your email, OneDrive, and SharePoint data to a local New Zealand repository. We provide flexible subscription options, expert support, and the ability for you to recover your data whenever needed, ensuring your business data is protected and compliant.

  • Citrus offers Veeam backup solutions for Office 365, allowing you to securely back up your email, OneDrive, and SharePoint data to a local New Zealand repository. As a Veeam Cloud Service Provider (VCSP), we provide expert support and a secure SaaS or subscription model for your backup needs, giving you peace of mind that your data is safe and accessible.

  • No, many Office 365 users assume their cloud data is backed up, but this is not the case. While Office 365 offers system availability, it does not provide a guaranteed recovery point in time. Data loss from accidental deletion, security threats, or retention policy gaps can seriously impact your business, especially with legal and compliance requirements.

  • With Citrus' Veeam backup solutions, you can either rely on our expert team to assist with data recovery or, if you have the necessary skills, recover your data independently through a user-friendly portal. This ensures you can restore your critical data whenever you need it, with the added benefit of local support from our experienced team.

Data Protection

Expert cloud data protection services for businesses of all sizes.

  • For Citrus, data protection means implementing comprehensive strategies to safeguard your business’s data from threats like loss, unauthorized access, or corruption. We ensure your data is securely stored, continuously monitored, and readily recoverable, meeting compliance and business continuity requirements.

  • There are several reasons for spending money, time, and effort on data protection. The primary reasons are:

    • minimising financial loss

    • compliance with regulatory requirements

    • maintaining high levels of productivity

    • meeting customer expectations.

    With growing data volumes and increasing risks, protecting your data is essential to avoid financial losses, downtime, and security breaches. Customers expect 24/7 access, and without a solid data protection plan, businesses risk severe disruptions.

  • Citrus provides a reliable and secure data protection strategy that includes backup, disaster recovery, and monitoring services to ensure your data is safe, accessible, and compliant at all times.

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